The PanicGO tracker app works continuously in the background of your Android mobile smartphone. You continue to use the phone as normal. For most of the time the only sign of activity is a small logo at the top of the screen. Every 15 minutes the phone silently sends a GPS location message to the PanicGO server.
Whenever the user clicks, double clicks, or presses and holds the button, an updated location is provided to the server. If the location is complex, such as a multi-storey building, a voice message is lodged on the server. In the event of an alarm activation, the monitoring call centre becomes involved and a silent call opens on the user’s phone so that the call centre is able to listen to what is happening. The call centre speaks to the lone worker if it is considered safe to do so.
The call centre may be operated by the employer, who will be able to locate and monitor staff in the field. If the call centre is operated by a Careline, they will intervene in the event of an emergency.