Personal Alarm for the Elderly

How do our personal alarms for elderly users work?

We want to make sure you have all the information you could possibly want, so you know exactly what you’re getting and what to expect when your PanicGo Sure personal alarm arrives:

1. Before ordering be sure to ask us any questions about our personal alarms. If you email ask@panicgo.com we will respond within 24 hours.
2. Note that our PanicGo button supports Android devices (with SIM card) only. Unfortunately, iOS/Apple devices are not compatible.
3. There is a single one-off fee to cover the cost of your alarm, the setup and installation.
4. An ongoing monitoring charge also applies (paid Quarterly or Annually) and this covers your 24/7 Careline monitoring.
5. If you, or the person you’re buying for is chronically sick or disabled, you may be able to claim tax relief. Please select the option at checkout if this applies.

After ordering your safety alarm:

1. Upon successful ordering we will organise despatch within one working day by First Class post. This should mean your order should arrive within 2 days of despatch.
2. When your device has arrived and you’re ready to start, ring our Yorkshire office on 0113 898 0950. We will help get you started. All installation is done remotely.
3. Once the system is live, we will invite you to press the alarm button to test the Careline connection. We will contact you again by email to check everything is going to plan.
4. After that you only need to keep your mobile phone within close range of the button. Keep it in a pocket or bag if you’re outside or within the same room inside.
5. Once your subscription is due to renew, we will send you an email about your renewal one month prior.
6. Around once a year you will need to replace the battery in the button. It is very simple to replace and uses a standard CR2032 battery.

Do I need an old person alarm?

We believe being old is just a state of mind, and that our health benefits from maintaining an independent and active life. But eventually our mind and body don’t listen and begin to show signs of aging which can lead to the unexpected. Our PanicGo Sure personal alarm isn’t just a body alarm for the elderly when they fall. It’s a discreet support device that provides peace of mind should you need it.

As our PanicGo button links directly to your Android mobile phone it can be taken anywhere you want to go. Whether that be as simple as a walk to the corner shop or an adventure around the country, the button will always be there for you, as long as you have your mobile phone and it has signal. Our device is not there to keep you bound to your house. It gives you the freedom to maintain an active lifestyle as long as you want. What we’re actually saying is that this is the device you get for the ‘just in case’, as well as ‘if it happens again’. PanicGo is an emergency call button for the elderly, just like the 999 emergency service but at the touch of a button.

Where should I keep my alarm?

Traditionally, pendant lifeline wearers carry their alarms around the neck, or wristband, but you can attach your PanicGo Sure emergency button to anything you need. With its adhesive backing, or flexible wearable clip, you can keep it close by at all time.

What is the best personal alarm for the elderly?

Of course, we’re a little biased, but we truly believe we’ve created a product that improves upon the traditional emergency panic alarm at a more affordable price. With 24/7 Careline support, the freedom to take your personal alarm whenever you leave the house and an easy setup process guided by a remote engineer, we’re confident that you’ll be pleased with your PanicGo Sure. But if you still have questions, we’re happy to help, because we want you to be confident you’re making the right choice before you order.