Feel safe with Solo gps tracker personal alarm.

Solo is for anyone who ever feels alone and potentially at risk. You may be working remotely. Out on a first date. Returning home late. Finding your car in a lonely car park. Biking in the country. Meeting an unknown client. There are times when all of us can feel vulnerable and isolated. Solo is your gps tracker personal alarm. It links via your Android phone to a 24/7 Careline call centre. The easy to use remote control Bluetooth button discreetly raises the alarm without alerting a potential aggressor.

Plus you can use PING to provide real-time location reveal for everyday contact with family and friends. You are in control. Be private when you want to be. Let people know where you are whenever you wish to do so.

How

works

Solo is the gps tracker personal alarm version of PanicGO. We all need support from time to time, but we never know quite when. Buy a Solo system, and you will receive a Bluetooth alarm button and holding clip by post, together with a unique code and user guide. Download the PanicGO Solo app from our website onto your Android mobile phone, and register by providing your contact details. Pair the button with your phone and run a test call with the Careline. That’s all it takes to set up your personalized monitoring service.

Most people have their mobile phone consistently with them, or in the same room. PanicGO Solo works for them. We recommend that you regularly carry your Solo button with you. It is small, light and discreet. It comes with a clip to attach it to a key ring, bag or belt. Its self-adhesive pad attaches to most surfaces such as the rear of an ID badge. The button just needs to be in Bluetooth range of your Android phone – up to 50m outdoors line of sight and 10m indoors. If you feel at risk, you can raise the alarm by pressing the button discreetly for 6 seconds. Your aggressor need not know, but your Careline will know.

How to use

with

Not everything is an emergency. Solo supports you 24/7, but PING actively reaches out for you throughout the day. PING enables you to arrange for family or friends to be your “watchers”, or just to know where you are. Simply press PING on your phone and it will generate a tracking URL. You can send the URL by WhatsApp or other messenger services to anyone in your Contacts list. You can add a voice or text message, depending on your messenger service. Your friends do not need to have PanicGO themselves to be able to read your PING.

When they click on your link, your friends can track you in real time with location refreshed every 60 seconds. Each PING lasts for up to 30 minutes. It can be a great help if you are meeting up in town. Or if you are in a taxi on your way home. And you are always in charge. You decide when you want to be private. You decide when you want someone to watch your back.

How does personal gps tracking work ?

The PanicGO Solo tracker app works continuously in the background of your Android mobile smartphone. You can continue to use your phone as normal, both to make calls and to use other apps. The only sign of PanicGO activity is a small logo at the top of the screen. Every 15 minutes the phone sends a silent GPS location message to the PanicGO server. Whenever the user clicks or presses and holds the button, an updated location goes to the server so that the Careline can track your current location.

In the event of an alarm activation, a minimum volume call will open on the user’s phone. The Careline can listen to what is happening, and they can speak to the user if safe to do so. The Careline will decide whether to call for medical or other assistance for you, and will alert your emergency contacts if necessary.

Technical – Solo personal gps tracker

The PanicGO Solo personal gps tracker currently runs only on smartphones running Android versions 5.0 to 12.0 inclusive, and with Bluetooth 4.0 and upwards. Remember not to block Caller ID. Nor your dedicated PanicGO Bluetooth Button. The phone of the Solo user must not be on a PAYG contract which could run out of credit and stop working. It is essential that batteries are maintained in both the phone and the button.

The Careline call centre provides 24/7 emergency call monitoring to all Solo users as part of the subscription package. The call centre does not actively monitor your location unless you raise the alarm. The call centre becomes involved only if you press and hold the alarm button or activate the screen alarm. It will listen to your open phone call, it will check your location, and it will review your contact details prior to making a decision about how best to support you.

Download User Guide

PanicGO Solo – the Plain Facts

• PanicGO Solo is a gps tracker personal alarm with built-in UK Careline 24/7 monitoring for emergency alerts. It uses your own Android (versions 5 to 12) mobile phone to power the system. Links to other mobile phone platforms (such as iOS) are not currently available.

• Solo is designed to support anyone who may feel vulnerable – on a blind date, lone working, biking out in the country, out late in the city, away from home.

• When you order Solo, we will despatch to you, within 1 working day, a package containing your Bluetooth control button, and a user guide explaining how to access our system. This package will be sent by first class post.

• The button will be delivered to you inside a small clip for protection during transit. You can then decide how you prefer to carry your button with you. You can keep it in the clip and attach it to a key ring, to a belt hoop or to a bag. Or you can remove it from the clip and attach it to the rear of an ID badge or a wallet, using the self adhesive pad at the rear of the button. Or you can just slip it into your pocket. You decide. Each day could be a different way.

• To set up Solo, the user guide will explain how to download the app onto your Android phone. You will update the phone’s settings, then securely enter your personal details into the PanicGO system. When you have provided the necessary monitoring information, then you will take your Bluetooth control button and pair it with your phone as described in the user guide.

• Once we see that you have registered your information into the app, and paired the Bluetooth button, we will link your system with the Careline monitoring centre. This is usually done within a few hours, and we will email you to confirm that everything is in place. It is now time to test your Careline monitoring system. For this first test, just place your phone on the table beside you and press and hold the button for a minimum of 6 seconds. If all is working well, the Careline team will receive your call and will be able to see your location and details on their screen. They will also be able to see that this is your first activation, and they will use your first name and speak to you through the phone’s speaker. You will be able to reply to them using the phone’s microphone.

• Once the initial set up is complete, nothing more is required. The Solo alarm system will continue to operate in the background, and you can continue to use the phone in the normal way. A small PanicGO logo shows on the phone screen to confirm that it is still active. The battery in the Bluetooth remote control button typically lasts for 18 months, but we recommend changing it annually – please check the user guide. Keep your own phone charged and switched on, of course!

• The Android app download, and a full year’s 24/7 UK Careline monitoring, are both included in the initial purchase price. We will contact you by email towards the end of the year to offer you the opportunity to renew your Careline monitoring for another year.

• You can raise the alarm without touching the phone – just discreetly press and hold the button for 6 seconds. The phone can be in a bag or a pocket, or elsewhere in the room. The Bluetooth connection can typically cover for up to 10 metres indoors and 50 metres outdoors with line of sight. Solo contacts the Careline on minimum speaker volume so that Careline staff can listen and assess the situation without aggravating a potential aggressor. The Careline can see where you and can activate the phone’s speaker if it is considered appropriate to do so.

• But thankfully, in real everyday life, the need to call for assistance is a rare event. Mostly, we just need to keep in touch with people we know and to share that reassurance. For that reason, we have added PING location reveal to Solo at no extra cost. If you jump in a cab, and want to let someone know you are on your way, just use PING to send a live tracking link to family and friends. You can send a PING to anyone in your contacts list, using WhatsApp or other messenger systems, together with a short voice mail or text.

• PING is not for emergency calls, and it makes no contact with the Careline. Your chosen contact does not need to have PanicGO themselves – they will use their own phone to receive and follow your live tracking link which refreshes every 60 seconds. Each PING lasts for 30 minutes, and is provided as part of the standard package.

• A single payment of £149.40, inclusive of VAT, secures you a Solo system, inclusive of PING and 24/7 Careline monitoring for a year. It is delivered free to your address in the UK by First Class Post, and returns can be made within 30 days of delivery for a full refund.

• Our slogan is “Feel Safe” – we hope that is just what Solo will do for you.

How to Buy your Solo system

PanicGO Solo combines both a product and a set of services. We provide the control button with its clip, the downloadable app, the managed secure server, the online user guide, the free use of PING, and one year’s subscription to the 24/7/365 Careline monitoring service. All are included in our initial purchase price. You provide the Android phone and its SIM card.

We do not provide a system without monitoring. Towards the end of your year of ownership, we will contact you by email to invite you to extend your Careline monitoring package for a further year at significantly discounted rates.

For Solo we charge an annual subscription of £149.40 inclusive of VAT. PayPal provides selected customers with the option to pay in 3 stages of £49.80 inclusive of VAT. Full details are provided in the payment section. You will receive an email before the end of the annual Careline subscription period allowing you to extend your subscription for a subsequent year.

Solo will be released in July 2022. For further details and multi-buy pricing options, please get in touch.

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